Classic | Opus
Two serving as oneThese are projects that require complex kitting and bullet-proof accuracy, implemented and delivered in a short window of time. Classic|Opus makes it possible. Each year Classic|Opus manages the production and distribution of many benefit enrollments. Following is an example of one of those projects.
We were working with a new client. It was one of the most important projects they would complete all year.
Their client had multiple facilities, each with a variety of employee classifications and benefits options. The challenge was getting the correct benefits enrollment information to each of 8,000 employees within the federally mandate deadline with the understanding that final details would not be available until four days before the mailing deadline.
There were 87 unique products that could be included in each employee package and 249 possible configurations based on employee type, location, and preferences. The key elements to successfully completing benefits enrollments are clearly:
- Differentiating the products (many appear to be identical)
- Developing an efficient production workflow based on sequencing kit assemblies to minimize setup time in between kits.
- Employing experienced people who clearly understand the sensitive nature of the business and the repercussions for failure.
- Implementing solid quality control methods to ensure that all employees receive the correct package.